[{"id":"6bdf6052","elType":"section","settings":{"gap":"no","custom_height":{"unit":"px","size":1000},"content_position":"middle","padding":{"unit":"px","top":"100","right":"0","bottom":"100","left":"0","isLinked":false},"padding_tablet":{"unit":"px","top":"100","right":"25","bottom":"100","left":"25","isLinked":false},"padding_mobile":{"unit":"px","top":"50","right":"20","bottom":"50","left":"20","isLinked":false}},"elements":[{"id":"4475c6c0","elType":"column","settings":{"_column_size":100,"padding":{"unit":"px","top":"0","right":"0","bottom":"0","left":"0","isLinked":false}},"elements":[{"id":"6c4fa815","elType":"widget","settings":{"title":"General FAQs","align":"left","title_color":"#000000","typography_typography":"custom","typography_font_size":{"unit":"px","size":45},"typography_font_weight":"600","typography_line_height":{"unit":"em","size":1.1999999999999999555910790149937383830547332763671875},"typography_font_size_mobile":{"unit":"px","size":35},"header_size":"h4"},"elements":[],"widgetType":"heading"},{"id":"db5f4ed","elType":"widget","settings":{"editor":"<p><strong>Will my card work in my country?<\/strong><\/p><p>Some of our gift cards may be region locked. Please contact us or the gift card's online support prior to making your purchase if you're not sure about this.<\/p><p><strong>When will I receive my gift card?<\/strong><\/p><p>All our gift cards are delivered via email. If you do not get an email in 5-15 minutes, please check your Junk box and spam filters. If you still haven't received your email, please contact our support team.<\/p><p><strong>My gift card isn't working?<\/strong><\/p><ul><li>Make sure you are entering the code correctly, especially O and 0, B and 8, also S and 5.<\/li><li>Check and verify that you are redeeming the card in the correct place. IE: redeeming iTunes cards on the iTunes store<\/li><li>Double check your account balance by logging out and then logging back in.<\/li><li>Contact the gift card's online support to make sure there is not a hold or issue with your account.<\/li><\/ul><p>If you are still having trouble after checking all of these steps, please send us a screenshot of the error you are getting when you input the code so we can try to assist you.<\/p><p><strong>Are gift cards restricted to single retailer?<\/strong><\/p><p>Some branded vouchers are restricted to a single retailer whilst multi-purpose vouchers can generally be spent wherever you see the voucher logo.<\/p><p><strong>I didn't get a confirmation email for my order. Why not?<\/strong><\/p><p>Please contact our support team with details of the time of your order.<\/p><p><strong>What if I have made a mistake on my order?<\/strong><\/p><p>Please contact our support team.<\/p><p><strong>When will the payment be taken from my account?<\/strong><\/p><p>The payment will be taken as soon as your order has been placed. In case of an unsuccessful purchase, you will be notified.<\/p><p><strong>How do I check my order status?<\/strong><\/p><p>You will receive email notifications on your order statutes. Once you complete your order, you will receive an email confirmation.<\/p><p><strong>My payment card got declined, what do I do?<\/strong><\/p><p>Please contact our support team.<\/p>","align":"left","text_color":"#4E4E4E","typography_typography":"custom","typography_font_size":{"unit":"px","size":16},"typography_font_weight":"300","typography_line_height":{"unit":"em","size":2},"_padding":{"unit":"%","top":"0","right":"15","bottom":"0","left":"15","isLinked":false},"_padding_tablet":{"unit":"px","top":"0","right":"25","bottom":"0","left":"25","isLinked":false},"_padding_mobile":{"unit":"px","top":"0","right":"0","bottom":"0","left":"0","isLinked":true}},"elements":[],"widgetType":"text-editor"}],"isInner":false}],"isInner":false}]